User refers to a natural person, legal person, or organizational unit without legal personality, to which the law grants legal capacity, using electronic services available within the website. We ensure the protection and confidentiality of the data entrusted to us by using available technical and organizational measures and solutions.
The owner of the website and the administrator of your personal data is the company Helioenergia Ltd with its registered office at Rybnicka 68, Czerwionka-Leszczyny, postal code 44-238, VAT-ID: PL6423080104.
The information entrusted to us is limited data - only that which is necessary for the proper functioning of our website. Automatically collected information is used solely to identify potential cases of abuse and to compile statistical data on website usage. The mentioned statistical data is not collected in a way that enables the identification of a specific user of the system. You can browse our website without revealing your identity to us or providing any information that could identify you as a specific, identifiable person. However, if you choose to use certain features of the website, you may provide us with your personal information, such as email address, first name, last name, company or organization, or phone number. You can also choose not to provide us with your personal data, but then you may not be able to use certain website features. If you're unsure which information is necessary to use our website, you can contact us at the email address firstname.lastname@example.org.
We primarily collect data needed to establish contact with the customer. This data can be voluntarily provided by using the form on the website. The collected data includes:
Personal data are processed in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), OJ L 119, 4.5.2016, p. 1-88, hereinafter referred to as "GDPR."
If you are a citizen of the European Union, you have the following rights regarding your personal data:
If you wish to exercise the above rights, please contact us through the contact details provided in the last section of this document. Additionally, if you are a citizen of the European Union, please note that user data may be processed for the purpose of fulfilling any contracts entered into with them (e.g., placing an order through the website). Furthermore, be aware that user information may be transferred outside the European Union, including to Canada and the United States.
Generally, personal data are stored only for as long as necessary to fulfill contractual or legal obligations for which they were collected. This data will be deleted as soon as its storage is no longer necessary, for evidentiary purposes, in accordance with civil law, or due to legal obligations to retain data.
We ensure the security of the information you provide to us on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. For control and supervision, we use appropriate administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data. Nevertheless, we cannot guarantee the security of data transmission over the internet or wireless network.
Any information we collect, use, or receive will be disclosed if required or permitted by law, e.g., as part of legal proceedings or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, detect fraud, or respond to a government request.
Last updated: 21.08.2023